虎途国际

当前位置: 虎途国际 » 公司动态 » 开洗衣店需要知道的话术回答技巧

公司动态

开洗衣店需要知道的话术回答技巧

来源:泰州市海锋机械制造有限公司     作者:admin 类别:公司动态     点击次数:469次    更新日期:2019-03-11

    RUHEBAGUKEYINJINDIANLI,LEJIENIDEXIYIDIAN,YOUNAXIEHUASHUJIQIAOMA?BURUGENXIAOBIANYIQILAILEJIEFENXIYIXIABA。

 1、情景分析

  “ZUIJINMEIYOUHUODONG,YOUDESHIHOUWOMENHUITONGZHININ”HUOZHE“WOMENDEHUODONGGANGGANGJIESHULE”——LEISIZHEIYANGDEYUYANSHIDIANXINGXIAOJIDEJUJUEXINGYUYAN,SHIZAIXIANGGUKEANSHIYIZHONGXINXI:JINIBUYUANYIWEIQIJIEJUEWENTI。ZAIZHEIZHONGQINGKUANGXIA90%DEGUKEKENENGHUILIUSHIDIAO,SHIFEICHANGKEXIDE。

2、经典案例

   HUAGESHIXIYIDIANQIANTAIJIEDAIFUWUYUAN,YESHIYOUXIUDESHOUKARENYUAN,TADEFUWULINIANSHI“BIBIERENDUONULIYICI”。YOUYICIYIWEIGUKE,ZOUDAOTAGONGZUOSUOZAIDEXIYIDIAN,ZHANZAIMENKOUWEN:“NIMENDIANXIANZAICHONGZHIYOUHUODONGMA?”

   HUAGEPANGBIANDEYIWEIJIEDAIRENYUANMASHANGHUIDASHUO:“WOMENDEHUODONGGANGGANGJIESHU,BUGUONIKEYIJINLAIKANKANA。”ZHEIZHONGHUIDAXIANRANMEIYOUDIANDAOGUKEDE“XUEWEI”,YINWEIMEIJIAXIYIDIANDOUCHABUDUO,SHEBEISHESHIDUIGUKEMEIYOUTAIDAXIYINLI。JIEGUOGUKEYOUYULEYIXIA,HAISHIZOUDIAOLE。

   GUOLEYIHUIER,YOUYOUYIWEIGUKEJINLAI,HAISHIKAIKOUJIUWEN:“NIMENDIANXIANZAIBANKAYOUHUODONGMA?”YUGANGCAINEIWEIQIANTAIRENYUANBUTONG,ZHEICIHUAGEDEJIEDAIBIAOXIANDEFEICHANGYOUJINGYAN,TAMASHANGSHUO:“WOMEN2YUEFENDEHUODONGYIJINGJIESHU,DANSHIZAIGUO5TIAN,WOMEN318XIYICHOUBINDAXINGHUODONGJIUYAOKAISHILE,ZHEICIHUODONGZHENGHAOGANSHANGWOMENDIANQINGSHIWUZHOUNIAN,HUODONGZENGSONGDEFUDUHENDA,NINZHIDAOWOMENZHEIPINPAIXIYIDIANHENSHAODAZHEKOUDE。BUGUOXIANSHENGNINKEYIJINLAIXIANKANKAN,LEJIEYIXIAWOMENDEXIYIDIANYUQITABUTONG,WOJININJIANGJIEYIXIAWOMENDEXIYILIUCHENG。”SHUOZHEBIANZHUDONGYINGSHANGQIANQU,HENZIRANDIZHANDAOGUKEQIANJINLUXIANDEQIANFANG,BINGWEIXIAOZHEZUOCHUYIGEQINGDEZISHI,GUKEYOUYULEYIXIA,DANHAISHIJINLAILE。

   YOUXIEXIYIQIANTAIRENYUANKENENGHUIWEN:“YOUBIYAOZHEIMEJIJIMA?”DAANSHIHENYOUBIYAO,YINWEIXIYISHICHANGJINGZHENGTAIJILIELE,GUKEKEXUANZEDEXIYIPINPAISHIZAITAIDUO,YEXUGUKECHULEZHEIGEMENJIUBUHUIZAIHUILAILE,NEIXIEJINGZHENGPINPAIDEYOUXIURENYUAN,BUHUIJIWOMENLIUXIATAIDUODEJIHUI,YINCILIUXIAGUKEQIMAHAIKEYIDUOYICIJIAOLIUDEJIHUI。

虎途国际3、ZHUAZHUGUKEXINLISHUOHUASHIGUANJIAN

 DIYI,YAOZHUAZHUZHEIZHONGGUKEQIWANG,HUODEYOUHUI、QIWANGDEDAOGENGDUODEXUANZEDENGXINLILAIXIYINGUKE。

 DIER,RUGUOZHENMEIHUODONG,YIDINGYAOMINGQUE、QIANGDIAOXIACIHUODONGDESHIJIAN。

 DISAN,JIESHAOHUODONGSHIJIANSHIYAOJUTIMINGQUE,JINLIANGQIANGDIAOHUODONGDEJUTILIYI。

虎途国际 4、ZHUANJIAZHIZHAO

    DANGYUDAOZHEIZHONGLEIXINGDEGUKESHI,CHULEYUYANZHIWAI,HAIYAOZUOYIXIEDONGZUOPEIHE,BIRUZAISHUODETONGSHIZIRANDIZOUDAOGUKEXINGJINLUXIANQIAN,JIZHUSHIHENZIRANDIZOUDAOQIANMIAN,ERBUSHIHENTURANDI,BINGQIEYAODUOMAICHUYIBU,RANGCHUTONGDAO,FOUZEHUIZENGJIAGUKENEIXINDEBUANQUANGAN,SHIGUKECHANSHENGBEIRENQIANGPODEGANJUE。

     TONGSHIJIZHUYAOWEIXIAOZHEZUOCHUYIGEQINGDEDONGZUO,RANHOUZIRANDISHUO:“NINHAO,DANWUNIN3FENZHONG,NINXIANJINDIANKANKAN,XIBUXIYIFUMEIGUANXI。”RUGUOGUKEHAISHIYAOZOU,QIANWANBUYAOYINGLIU,YAOHENYOULIMAODISONGBIEGUKE,JIGUKELIUXIAYIGEHAOYINXIANG,SHUOBUDINGTA/TAHAIHUIHUILAI。